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The Climbers Shop and Joe Brown Shops Delivery Details

UK Mainland Standard Delivery

  • We aim to dispatch all orders within 24 hours or less.
  • You will receive an email with tracking information once your order is processed and a second email from DPD with your 1 hour delivery window.
  • Deliveries will usually be made within 1-2 working days after you place your order.
  • UK Standard Delivery is FREE for all orders over £75 and your order will be sent out via DPD.
  • Your order can be delivered anytime between 8am - 6pm and a signature may be required on receipt.
  • If you're not around to take delivery of your parcel, the carrier will leave a card telling you how you can pick it up.
  • Currently we cannot offer DPD delivery to Northern Ireland and the Channel Islands. Please contact us if you have specific requirements.

UK Mainland Next Day Delivery

  • If you want your items quicker, we offer Next Day By Noon Shipping with DPD for £9.95.
  • These options are available on the checkout page and the cut-off time for this service is 12.00 noon.
  • The following are details of our UK Next Day Delivery service.
  • If you order by the cut-off time, Monday to Thursday, you will receive your goods the next day.
  • If you order by the cut-off time on Friday you will receive your goods on the following Monday
  • If you order anytime Saturday or Sunday, you will receive your goods on Tuesday.
  • Any orders placed on a Bank Holiday will be delivered 2 working days later.
  • The carrier will deliver between 8am - 6pm. A signature will be required on delivery. If you are not about to accept your parcel a card will be left.
  • Next day delivery is not available to the Highlands and Islands of Scotland.

UK Mainland Saturday Delivery

  • There is also the option for Saturday Delivery via DPD at a charge of £14.95.
  • This service is for UK orders only and guarantees delivery on the next Saturday morning.
  • Orders for this service must be placed before 12:00 noon on Friday before. This service also requires a signature on delivery.
  • Saturday delivery is not available to the Highlands and Islands of Scotland.

Out of Area: Highlands and Islands of Scotland, Isle of Man, Channel Islands and Northern Ireland
  • Due to the remoteness of these locations, we provide a 2-3 day delivery service with Royal Mail.
  • The postage cost to these locations is £5.95 and free on orders over £75.
  • This option is available on the checkout page based on your postcode and the order cut-off time for these services is 14.30pm Monday to Friday.
  • We cannot provide a next-day delivery service to these locations.

International Delivery
  • We are not currently offering an international delivery service.

Please call if you have any specific delivery requirements and we will try our best to make it happen but unfortunately, we cannot guarantee delivery times.
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