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The Climbers Shop and Joe Brown Shops Delivery Details

UK Mainland Standard Delivery

  • We aim to dispatch all orders within 24 hours.
  • You will receive an email with tracking information once your order is processed.
  • Deliveries will usually be made within 3-5 working days after you place your order.
  • UK Standard Delivery is FREE for all orders over £50 and your order will be sent out via the most suitable carrier, depending on size and weight.
  • Your order can be delivered anytime between 8am - 6pm and a signature may be required on receipt.
  • If you're not around to take delivery of your parcel, the carrier will leave a card telling you how you can pick it up.

UK Mainland Next Day Delivery

  • If you want your items quicker, we offer Next Day Shipping with either Parcelforce (£4.95) or Royal Mail (£7.95).
  • These options are available on the checkout page and the cut-off time for these services is 14.30 for Parcelforce Express 24 and 15.30 for Royal Mail Special Delivery.
  • The following are details of our UK Next Day Delivery service.
  • If you order by the cut-off time, Monday to Thursday, you will receive your goods the next day.
  • If you order by the cut-off time on Friday you will receive your goods on the following Monday
  • If you order anytime Saturday or Sunday, you will receive your goods on Tuesday.
  • Any orders placed on a Bank Holiday will be delivered 2 working days later.
  • The carrier will deliver between 8am - 6pm. A signature will be required on delivery. If you are not about to accept your parcel a card will be left.
  • Next day delivery is not available to the following destinations: Europe, Northern Ireland and Highlands and Islands of Scotland.
UK Mainland Saturday Delivery
  • There is also the option for Saturday Delivery via Parcelforce at a charge of £18.00.
  • This service is for UK orders only and guarantees delivery on the next Saturday morning.
  • Orders for this service must be placed before 12pm on Friday before. This service also requires a signature on delivery.

Highlands and Islands of Scotland Express Delivery
  • Due to the more remote locations Parcelforce operate on a two day delivery time for the Highlands and Islands of Scotland.
  • This option is available on the checkout page based on your postcode and the order cut-off time for these services is 14.30pm Monday to Friday.
  • The carrier will deliver between 8am - 6pm. A signature will be required on delivery. If you are not about to accept your parcel a card will be left.
  • A charge of £14.95 will be made for this service.

Please call if you have any specific delivery requirements and we will try our best to make it happen but unfortunately, we cannot guarantee delivery times.

International Delivery
  • We are now shipping to some EU locations, Australia, New Zealand, the USA and Japan
    • This covers parcels up to 5kg. If your parcel is heavier or especially bulky we will e-mail you with a revised shipping quote. You will not be obliged to pay this, however, we reserve the right to refuse the order if the shipping costs are not paid. We will do all that is possible to keep the shipping costs to the minimum while still using a quality and reliable service.
    • You will be liable for any taxes and duties owed and these must be paid before DHL will deliver your parcel.
  • If your required destination is not listed please contact us for a quote
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    Free UK Delivery when spending £50+

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    Express Delivery Options Available

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