In 1959 Frank Davies opened The Climber's Shop in Ambleside, Cumbria - one of the first outdoor shops in the UK!

For nearly 60 years now the Climbers Shop have offered the very best in climbing, mountaineering, hill walking and trail running gear at great prices, with expertise that's second to none.

admin23/03/2010 15:48:58

Compston CornerAmbleside Cumbria LA22 9DS
Hooked on Granite Ltd Rewards, Powered by Customer Rewards

Hooked on Granite Ltd Rewards

Powered by Customer Rewards

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Please log in to your Hooked on Granite Ltd Customer Account to see your Customer Reward points balance.

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How can I save?

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

How do I join?

  • I'm a new customer
    • Simply create a new customer account on our website through our Log-in page. Your Customer Rewards account will be automatically activated and you'll get a confirmation email as soon as you have some points. You'll earn points on products you buy from this point forward and can spend them straight away.

  • I shop with you online
    • Your Customer Rewards account will activate the next time you make a purchase with us. You will receive a confirmation email to tell you how many points you have.

  • I shop with you in-store
    • If you've given us your details (including your email address) in store in the past your Customer Rewards account will be active and you can link it to a new account on our website. This means you can spend your points both online and in store.

      Go to our log-in page and create a new account using the same email address that you gave to us in store. You will then be given the option to 'link accounts'. To do this you'll need to use the password you use at Customer-Rewards.co.uk. This was sent to you in your first Customer Rewards email. Once linked your points balance will show at the top of the page every time you log in.

      When you sign up you'll receive a confirmation email, this will let you know how many points you have and give you access to www.customer-rewards.co.uk.

    So what do I do now?

    Part 1 - Your Customer Account on Hooked on Granite Ltd

    1. Login with your details for Hooked on Granite Ltd.
    2. Spend your points
    3. View order history
    4. Manage your Hooked on Granite Ltd contact and login details

    Part 2 - Your Customer Rewards account on www.customer-rewards.co.uk

    1. Login with the details we email you when you create your customer rewards account.
    2. Check your points balance
    3. View your spending history
    4. Manage your www.customer-rewards.co.uk contact and login details/

    Help me! I'm stuck!

    Don't worry. If you aren't sure on something and need a hand, feel free to call us on 015394 30122 or email sales@hookedongranite.com and we will endeavour to resolve any issue you have.

    30 Day Returns

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    Free UK Delivery when spending £25+

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    Express Delivery Options Available

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