Mainland UK
We aim to dispatch all orders within 24 hours.
Free UK shipping is available on all orders over £25. Smaller items will be sent via Royal Mail 24 and bulkier items with Parcelforce.
If you want your items quicker, we offer a Priority Shipping option at an additional cost of £5, which is available on the checkout page. This service is for UK orders only and guarantees delivery within 1-2 working days (Monday to Friday, excluding Bank Holidays) and in most case this will be delivered next working day with our courier, Parcelforce. This is a signed for service. If you require next day delivery please ensure your order is placed before 12pm.
There is also the option for Saturday Delivery option at an additional charge of £12. This service is for UK orders only and guarantees delivery on the next Saturday morning. Orders for this service must be placed before 12pm on the Friday before. This service also requires a signature on delivery.
Please note that for orders to the Highlands & Islands, next working day / Saturday deliveries cannot be guaranteed. Please call if you have any specific out of area delivery requirements.
Unfortunately we cannot guarantee delivery times. If you need an order to be delivered within a specific time slot please call or email us. There will be additional charges if you require this service.
All items are advertised subject to availability. If we are ever out of stock of an item and cannot supply within a few days we will e-mail or phone you giving the option to cancel your order, wait, or accept an alternative.
We are a small retailer, and while we do have a modern EPOS system mistakes can still happen. Inevitably we may therefore occasionally sell out of an item that is still on the website as in stock. If we have sold out of an item we cannot always repeat, or supply future stock at the same price.
Royal Mail parcel post typically takes 3 working days (90%), as does second class letter post (98%). Over 90% of first class letters are delivered the next working day.
Overseas Shipping Charges
Our overseas shipping and postal charges outlined in the tables are based on the following approximate weights.
Parcels shipped to Europe – Up to 20Kg
Parcels shipped Globally – Up to 5Kg.
If your parcel is heavier or especially bulky we will e-mail you with a revised shipping quote. You will not be obliged to pay this, however we reserve the right to refuse the order if the shipping costs are not paid. We will do all that is possible to keep the shipping costs to the minimum while still using a quality and reliable service.