MSR Mugmate Coffee/Tea Filter

£23.00

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in Customer Rewards when you buy this item today

Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined

Earn Rewards

When you purchase this item, you will earn of rewards points to spend on your next purchase from us. You can spend your Rewards balance in-store & online.

Returns and Refunds

Online Returns Information:

In the event that your purchase is not suitable, for whatever reason, you have the right to return it to us.
Goods should be returned in new condition, unused and with their original undamaged packaging.
We aim to process all returns within 72 hours. This may take slightly longer at busy times of the year. We will e-mail you once your return has been processed.
Any items returned will be refunded unless faulty or shipped in error.
If you wish to exchange an item for any reason, please place a new order for the items that you want.
Please note that it is your responsibility to pay for the return postage costs, no postage costs are refundable.
Goods may be returned for a refund within 30 days of receipt.
You do not need to contact us to notify us of your return unless the item is faulty or is outside of our 30-day policy.
Goods must be packaged securely to ensure they are not damaged in transit. The responsibility and liability of the goods remain with you until we are in receipt of the goods.
For health and safety reasons face masks cannot be returned for an exchange or refund.
Climbing & PPE Safety Equipment can only be returned on very strict conditions. Everything must be exactly as it was received, with packaging and labelling intact. If there is any sign or possibility that the goods have been used or contaminated then we regret that we are unable to accept a return on the grounds of consumer safety.
In the unlikely event that your purchase develops a fault, for whatever reason, then please contact us first either by telephone or email for further instructions. In the majority of cases, any faulty goods will have to be returned to us and then forwarded on to their respective suppliers for inspection. Please be aware that this process may take several weeks in some cases. Any postage costs paid will be refunded by THE CLIMBERS SHOP if a product is deemed as faulty and still under a manufacturer's warranty.
If you purchased in-store please contact the relevant shop directly.

How do I return an item?

Download our returns form from the link at the top of this page and once complete, enclose it with your return.
Ensure you include all tags with your return.
If possible, please include a copy of your reciept so we can process your return/exchange quicker.
Goods must be packaged securely to ensure they are not damaged in transit. The responsibility and liability of the goods remain with you until we are in receipt of the goods.
Please send your return(s) to: Returns, Hooked on Granite Ltd, Capel Curig, Betws-y-Coed, LL24 0EN