In 1959 Frank Davies opened The Climber's Shop - the first outdoor shop in Ambleside! For over half a century The Climbers Shop remains in the centre of Ambleside and is a focal point for many climbers, walkers and holiday makers wanting to kit themselves out for the outdoor lifestyle.

Our ranges are constantly changing to meet the needs of the modern outdoor enthusiast and include clothing from Rab, Salomon, Patagonia and Mountain Equipment and Mammut and equipment from the likes of Black Diamond, Petzl, Osprey, Edelrid, and Wild Country. Our footwear comes from companies such as Salomon, Scarpa, Meindl and Zamberlan, while our tent range is possibly the largest range of Hilleberg tents in the country.
If we don't stock what you want, we can also order it in, normally in just a few days.

Our highly experienced staff have the in depth knowledge to help you with any enquiry. We have experts in every type of mountain activity and for all seasons on our staff, from mountaineering to rock climbing, fell running to backpacking and every variant in between. Our team are on hand to provide you with the right advice and the right gear to suit your individual needs and circumstances.

As an independent store we are able to offer a far wider range of clothing, equipment and accessories than you will find in any of the bigger chain stores.

Although our roots are in the Lake District we have the stock and the expertise to equip you for any type of adventure in any type of wild environment around the world. If you don’t find the advice or the item you need on this website, please don’t hesitate to call us up for a chat.

admin23/03/2010 15:48:58

Compston CornerAmbleside Cumbria LA22 9DS

Hooked on Granite Ltd Returns Policy

Returns and Refunds

In the event that your purchase is not suitable, for whatever reason, you have the right to return it to us. Goods should be returned in new condition, unused and with their original undamaged packaging.

To return unwanted goods please got to our website and download our returns form and then post your item(s) to us along with the completed form. In this instance, you will be responsible for any return postage costs. The time limit for returns is 30 days from receipt.

In the case of incorrect ordering and undisclosed reasons for return, the customer will be expected to pay the return postage costs.

All refunds will be given as quickly as possible, and usually take the form of a refund transaction onto the card used for the original purchase. At the very latest we will refund your money within 30 days from the day we receive your return. In most cases refunds are processed on the day same day as the returns good arrive. However, there is often 2-4 working days for the refund to be processed by the bank or credit card company.

When returning goods to us, we suggest that you use registered post or a guaranteed delivery service for your own peace of mind.

For European and International orders the charge will vary depending on the current cost of delivery to that country. For an accurate price, please contact us before returning your item.

Sorry, we cannot accept returns of CD's, DVDs or computer software where any seals have been broken.

In the unlikely event that your purchase develops a fault, for whatever reason, then please contact us first either by telephone or email for further instructions. In the majority of cases, any faulty goods will have to be returned to us and then forwarded on to their respective suppliers for inspection. Please be aware that this process may take several weeks in some cases. Any postage costs paid will be refunded by THE CLIMBERS SHOP if a product is deemed as faulty and still under a manufacturer's warranty.

PLEASE NOTE! : Whilst we are happy to try and resolve any issues relating to faulty products sent back to us, we must insist that under Health & Safety guidelines that all such returns are in a clean and hygienic state (including the soles of any footwear returned). Items that are received in a dirty or unhygienic condition will not be dealt with and will be simply returned to the sender. Any additional postage costs arising out of such returns will have to be met by the customer.


All returns must be accompanied by a completed returns form -- available here
Download and Print Off a Returns Form [PDF Document / 28kb]

30 Day Returns

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Free UK Delivery when spending £25+

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Express Delivery Options Available

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