Mainland UK
We aim to dispatch all orders within 24 hours.
Free UK shipping is available on all orders over £25. Smaller items will be sent with Royal Mail Tracked 48 and bulkier items with Parcelforce.
All customers will receive an e-mail with tracking information. This e-mail is generated when your order is processed but in some cases the parcel will not leave our premises until the following working day.
If you want your items quicker, we offer a Priority Next Day Shipping option at an additional cost of £5. This is available on the checkout page. This service is for mainland UK orders (N. Ireland, Highlands & Islands excluded) and is a signed for service. In most cases we use Parcelforce Express 24 but, in some instances, we may use Royal Mail 1pm Special Delivery. You will receive an automatic tracking e-mail with a link to your parcel details.
There is also the option for Saturday Delivery at a charge of £12. This service is for UK orders only and guarantees delivery on the next Saturday morning. Orders for this service must be placed before 12pm on the Friday before. This service also requires a signature on delivery.
Please note that for orders to N. Ireland, the Highlands & Islands, next working day / Saturday deliveries cannot be guaranteed. Please call if you have any specific out of area delivery requirements.
Unfortunately, we cannot guarantee delivery times.
All items are advertised subject to availability. If we are ever out of stock of an item and cannot supply within a few days, we will e-mail or phone you. You will have the option to cancel your order, wait or accept an alternative.
We are a small retailer, and while we do have a modern EPOS system mistakes can still happen. Inevitably we may therefore occasionally sell out of an item that is still showing on the website as in stock. If we have sold out of an item, we cannot always repeat or supply future stock at the same price.
Royal Mail parcel post typically takes 3 working days (90%), as does second class letter post (98%). Over 90% of first class letters are delivered the next working day.
Overseas Shipping Charges
Our overseas shipping and postal charges outlined in the tables are based on the following approximate weights.
Parcels shipped to Europe – Up to 20Kg
Parcels shipped Globally – Up to 5Kg.
If your parcel is heavier or especially bulky we will e-mail you with a revised shipping quote. You will not be obliged to pay this, however we reserve the right to refuse the order if the shipping costs are not paid. We will do all that is possible to keep the shipping costs to the minimum while still using a quality and reliable service.